Connect with Our Custom Solutions Team

We will answer any questions you may have about our online sales right here. Monday to Friday from 10:00 AM - 6 PM

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. How do I personalize my order ?

On each product page, you’ll find customization options such as names, dates, text, colors, and sometimes design choices. Simply fill out the personalization fields before adding the item to your cart. Need help? Contact us anytime!

2. Can I see a preview before it’s made ?

For many items, we provide digital previews or mockups at checkout. For highly customized or bulk orders, we’re happy to send you a design proof upon request before final production.

3. How long does it take to make and ship my order ?

Production times typically range from 3–7 business days, depending on the product. Shipping time depends on your location and selected shipping method. During peak seasons (like holidays), please allow a little extra time.

4. Can I make changes to my order after it’s placed ?

If you need to change your personalization details or shipping address, please contact us within 12 hours of placing your order. Once production begins, changes may not be possible.

5. Do you accept returns or exchanges ?

Because our products are custom-made, we typically don’t accept returns. However, if your order arrives damaged or there’s a mistake on our part, we’ll gladly replace or remake it at no cost to you.

6. Do you ship internationally ?

No, we don't ship worldwide! We ship only in india.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS